You can request a refund on Antioksidan Store for certain products only. Issue a refund if the request is made within twenty-four hours of purchase with applicable product details below:
Any digital products that are purchased on Antioksidan Store are not refundable for any reason except we mention it below.
Refunds on Steam Gifts
We are able to offer refunds for steam gifts if the gift have not been redeemed in recipient steam library.
Refunds on Serial key
We are unable to offer refunds for any serial key / digital products. Any purchased digital products such as game key, gift card etc, cannot be returned, traded, or refunded.
Physical Products Refund
Physical products refund only applies to the purchased product on Antioksidan Store that has been send a wrong product with your order. You need to follow all the instructions from our support to make a refund process.
Purchases Made Outside of Antioksidan Store
We cannot provide refunds for purchases made outside of Antioksidan Store. (for example, Redeem codes purchased from third parties).
Refunds are designed to remove mistake from purchasing titles on Antioksidan Store, not as a way to get benefit from it. If it appears to us that you are abusing refunds, we may stop offering refund to you and ban your account.
How to request a refund
You can request a refund by contacting our support department email.
You will be issued a full refund of your purchase within 72 hours after the refund approval.